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Admin Area

Balsam Medico Documentation Admin Area

Admin area To view and manage the entire system, navigate to the admin area. The admin area is t...

Updated 3 months ago by Abdallah Mohammed

My schedule tab

Balsam Medico Documentation My Schedule

As a doctor, if you want to view your appointments schedule for a specific time, simply click on ...

Updated 3 months ago by Abdallah Mohammed

Scheduling View

Balsam Medico Documentation Appointments

View today’s appointments with their statuses in Today’s schedule In the day view, you will be a...

Updated 3 months ago by Abdallah Mohammed

Cancel, Edit and Copy Appointments

Balsam Medico Documentation Appointments

Cancel Appointment After scheduling an appointment, you can cancel it for numerous reasons such ...

Updated 3 months ago by Abdallah Mohammed

Staff Video Tutorial

Balsam Medico Documentation Video Tutorials

Admin User Tutorial Doctor User Tutorial Finance User Tutorial  Receptionist User Tutori...

Updated 6 months ago by Rayan Farouk

Nurses Documentation

Balsam Medico Documentation Video Tutorials

This is the Google Drive link with all the videos and the PDF documentation of the My Schedule an...

Updated 9 months ago by Rayan Farouk

SMS Integration

Balsam Medico Documentation Extended Features

Communicate with patients via integrated SMS to send appointment reminders, updates, and health t...

Updated 9 months ago by Rayan Farouk

Linking Inventory with Finance and Treatments

Balsam Medico Documentation Inventory

Linking Inventory with treatments In the admin, you can define the expected inventory usage for ...

Updated 11 months ago by Rayan Farouk

Inventory items

Balsam Medico Documentation Inventory

Inventory items: To manage the inventory items added by your clinic, navigate to the Inventory t...

Updated 11 months ago by Rayan Farouk

Create a new appointment

Balsam Medico Documentation Appointments

For every visit, create an appointment in the Appointment tab. There are 2 ways to create an appo...

Updated 1 year ago by Rayan Farouk

Setup of the EID reader integration

Balsam Medico Documentation Emirates ID Reader Integration

The setup of the reader can be done on-premise or online through AnyDesk or TeamViewer.  The cli...

Updated 1 year ago by Rayan Farouk

How to use EID reader integration

Balsam Medico Documentation Emirates ID Reader Integration

How to use the Emirates ID reader:1. Open the "Medico EID reader" file found on the desktop (this...

Updated 1 year ago by Rayan Farouk

Settings Menu

Balsam Medico Documentation Settings Menu

Settings Top Menu: Help and Documentation Profile Notebook Admin Area  Refresh Enable/Dis...

Updated 1 year ago by Rayan Farouk

Multi-branch clinic feature

Balsam Medico Documentation Extended Features

For clinics with multiple branches that want them to have some connection, the multi-branch featu...

Updated 1 year ago by Rayan Farouk

Inventory categories

Balsam Medico Documentation Inventory

Inventory categories: Add the inventory categories to organize your clinic’s inventory or stock ...

Updated 1 year ago by Rayan Farouk

Profile

Balsam Medico Documentation Profile

Profile: Each account has its profile section to view their information.  Navigation Through...

Updated 1 year ago by Rayan Farouk

WhatsApp Chatbot

Balsam Medico Documentation Extended Features

It's time to improve your clinic, and implementing the newest and greatest technological innovati...

Updated 1 year ago by Rayan Farouk

Accounting adjustments

Balsam Medico Documentation Finance

Accounting adjustments This page allow you to manage accounting adjustment settings.   Patient...

Updated 1 year ago by Rayan Farouk

Create appointment

Balsam Medico Documentation My Schedule

As a doctor, you can create an appointment on the "My Schedule" page.  Similar to the create app...

Updated 1 year ago by Rayan Farouk

Add New Patients

Balsam Medico Documentation Appointments

There are 2 ways to add a new patient to Balsam Medico. 1. In Create Appointment View The first...

Updated 1 year ago by Rayan Farouk