Recently Updated Pages
Admin Area
Admin area To view and manage the entire system, navigate to the admin area. The admin area is t...
My schedule tab
As a doctor, if you want to view your appointments schedule for a specific time, simply click on ...
Scheduling View
View today’s appointments with their statuses in Today’s schedule In the day view, you will be a...
Cancel, Edit and Copy Appointments
Cancel Appointment After scheduling an appointment, you can cancel it for numerous reasons such ...
Staff Video Tutorial
Admin User Tutorial Doctor User Tutorial Finance User Tutorial Receptionist User Tutori...
Nurses Documentation
This is the Google Drive link with all the videos and the PDF documentation of the My Schedule an...
SMS Integration
Communicate with patients via integrated SMS to send appointment reminders, updates, and health t...
Linking Inventory with Finance and Treatments
Linking Inventory with treatments In the admin, you can define the expected inventory usage for ...
Inventory items
Inventory items: To manage the inventory items added by your clinic, navigate to the Inventory t...
Create a new appointment
For every visit, create an appointment in the Appointment tab. There are 2 ways to create an appo...
Setup of the EID reader integration
The setup of the reader can be done on-premise or online through AnyDesk or TeamViewer. The cli...
How to use EID reader integration
How to use the Emirates ID reader:1. Open the "Medico EID reader" file found on the desktop (this...
Settings Menu
Settings Top Menu: Help and Documentation Profile Notebook Admin Area Refresh Enable/Dis...
Multi-branch clinic feature
For clinics with multiple branches that want them to have some connection, the multi-branch featu...
Inventory categories
Inventory categories: Add the inventory categories to organize your clinic’s inventory or stock ...
Profile
Profile: Each account has its profile section to view their information. Navigation Through...
WhatsApp Chatbot
It's time to improve your clinic, and implementing the newest and greatest technological innovati...
Accounting adjustments
Accounting adjustments This page allow you to manage accounting adjustment settings. Patient...
Create appointment
As a doctor, you can create an appointment on the "My Schedule" page. Similar to the create app...
Add New Patients
There are 2 ways to add a new patient to Balsam Medico. 1. In Create Appointment View The first...