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Emirates ID Reader Integration

Balsam Medico Documentation

The Emirates ID reader lets clinics quickly pull patient info into Balsam Medico with one card scan. It saves time, avoids typing mistakes, and helps with fast check-ins and insurance claims.

Detekt

Developers Guide Drafts

What is Detekt? Detekt is a static code analysis tool for Kotlin. It is the tool used by Narbase to implement coding standards.  Detekt comes with a wide range of rule sets. Detekt provides options to configure them, as well as the ability to add our own cust...

E2E Testing

Developers Guide Core Architecture

For End-to-end testing we use Selenium.   Before building and running the test, for running tests with Chrome make sure you have the Chrome/Chrmoium driver installed. See Installing Chrome driver. Page Object Models Make sure you understand Page Object Mode...

Appointments tab

Balsam Medico Documentation Appointments

A receptionist is usually in charge of creating appointments for the doctors and scheduling follow-ups. Click on the Appointment tab on the top menu. All you need is one page. The calendar is in Day View as a default and you’ll be able to see all the schedule...

Create a new appointment

Balsam Medico Documentation Appointments

For every visit, create an appointment in the Appointment tab. There are 2 ways to create an appointment. a. Using the Create Appointment button Open the appointment tab, on the top of the left side of the page, and click the “Create Appointment” button. A p...

E-medical record tab

Balsam Medico Documentation E-medical record

To see all patients in the clinic, click on the "Patients" tab. Receptionists and doctors usually need to review data about patients. Patient management is one of the most important features in Electronic Medical Records (EMR) systems. Usually, the receptioni...

Patient tab

Balsam Medico Documentation E-medical record

Search Existing Patient To search for an existing patient, go to the "Patients" tab.  You have a list of all patients. You can search by patient name, file number, phone number, or ID. Filter Patients Go to the “Patients” tab, and view the patient list. C...

My schedule tab

Balsam Medico Documentation My Schedule

As a doctor, if you want to view your appointments schedule for a specific time, simply click on the 'My Schedule' tab. You can see all your appointments, which are displayed as follows: Day: By clicking on the 'Day' button at the top left, you will see a...

Getting Started

Balsam Medico Documentation

Balsam Medico: Balsam Medico is a Clinic Management System that is designed to be simple and intuitive. A lot of effort has been put into creating a system that anyone can use, even with no prior technical knowledge. That being said, Medico is a powerful and ...

Care Connect Nurses Documentation

Balsam Medico Documentation Video Tutorials

This is the Google Drive link with all the videos and the PDF documentation of the My Schedule and Planner tabs Link: https://drive.google.com/file/d/1NZslOENYoCKt_r7GlSQUlGqPdLBotq84/view?usp=sharing

Planner tab

Balsam Medico Documentation Planner

If you want to see all appointments for today and start your visits as a doctor, go to the planner tab. You will see on the left side your upcoming visit with the patient's name and details of your last visit and the subsequent visits. You can view the patient...

Invoices:

Balsam Medico Documentation Finance

View invoice list To view the full list of invoices and start creating, editing and cancelling invoices, go to the Finance tab and click on Invoices on the side. The invoices page includes all the invoices created in the system, you can filter the invoices by...

Payment Option:

Balsam Medico Documentation Finance

These are the different methods through which patients and clients can pay for their invoices for services or products. Some common ones are Cash, Credit/Debit card, Bank Transfer and many more. Add a new payment option Go to the Finance tab, under the Set...

Vat Taxes:

Balsam Medico Documentation Finance

This is the Value-Added Tax added to cosmetic procedures created by FTA. You can add and configure the tax to Balsam Medico and have it automatically calculated on the necessary invoices. Add new VAT tax Go to the Finance tab, under the Settings section, a...

Insurance claims

Balsam Medico Documentation Insurance claims

View insurance claims When a treatment being performed on a patient is covered by an insurance company, the clinic has to generate a claim to the insurance provider. To view all insurance claims drafted, generated and submitted, navigate to the Finance tab an...

eClaim Management

Balsam Medico Documentation Insurance claims

View insurance claims To view all insurance claims with their details, navigate to the Finance tab and click on the eClaim Management page. A list of all insurance claims is shown, it shows the patient's name, insurance providers and plans, date and the statu...

Dashboard

Balsam Medico Documentation Dashboard

Dashboard: This is to get an insight into the clinic at a glance. It visualizes key metrics to monitor clinic performance. 1. Statistics overtime It shows the total number of patients, total number of appointments and total number of treatments that have ...

Reports

Balsam Medico Documentation Reports

Reports The Reports tab is designed to help you manage the clinic. It provides detailed reports that show what happens at the clinic. You can filter by date or a specific time period. The reports are divided into sections, each focusing on different aspects o...

Admin Area

Balsam Medico Documentation Admin Area

Admin area To view and manage the entire system, navigate to the admin area. The admin area is the control centre that manages the clinic’s operations. This page is accessible to administrators and the role is given specific privileges. You can configure syst...

Labs

Balsam Medico Documentation Lab Cases

Labs Labs are responsible for creating custom dental products such as crowns, bridges, dentures and other prosthetic. To manage the lab orders use the lab tab.    View labs list: Click the Lab Cases tab and select the Labs page. You can view the labs list....

Lab cases

Balsam Medico Documentation Lab Cases

Lab cases To manage the lab cases created by your clinic, navigate to the Lab Cases tab and open the Lab Cases page.  View labs cases list: Click the Lab Cases tab and select the Lab Cases page. You can view the lab cases list. You can see the Lab name, P...