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SMS Integration

Balsam Medico Documentation Extended Features

Communicate with patients via integrated SMS to send appointment reminders, updates, and health t...

Updated 2 weeks ago by Rayan Farouk

Linking Inventory with Finance and Treatments

Balsam Medico Documentation Inventory

Linking Inventory with treatments In the admin, you can define the expected inventory usage for ...

Updated 2 months ago by Rayan Farouk

Inventory items

Balsam Medico Documentation Inventory

Inventory items: To manage the inventory items added by your clinic, navigate to the Inventory t...

Updated 2 months ago by Rayan Farouk

Planner tab

Balsam Medico Documentation Planner

If you want to see all appointments for today and start your visits as a doctor, go to the planne...

Updated 2 months ago by Rayan Farouk

Admin Area

Balsam Medico Documentation Admin Area

Admin area To view and manage the entire system, navigate to the admin area. The admin area is t...

Updated 2 months ago by Rayan Farouk

Create a new appointment

Balsam Medico Documentation Appointments

For every visit, create an appointment in the Appointment tab. There are 2 ways to create an appo...

Updated 2 months ago by Rayan Farouk

Cancel, Edit and Copy Appointments

Balsam Medico Documentation Appointments

Cancel Appointment After scheduling an appointment, you can cancel it for numerous reasons such ...

Updated 2 months ago by Rayan Farouk

Reports

Balsam Medico Documentation Reports

Reports The Reports tab is designed to help you manage the clinic. It provides detailed reports ...

Updated 2 months ago by Rayan Farouk

Setup of the EID reader integration

Balsam Medico Documentation Emirates ID Reader Integration

The setup of the reader can be done on-premise or online through AnyDesk or TeamViewer.  The cli...

Updated 3 months ago by Rayan Farouk

How to use EID reader integration

Balsam Medico Documentation Emirates ID Reader Integration

How to use the Emirates ID reader:1. Open the "Medico EID reader" file found on the desktop (this...

Updated 3 months ago by Rayan Farouk

Settings Menu

Balsam Medico Documentation Settings Menu

Settings Top Menu: Help and Documentation Profile Notebook Admin Area  Refresh Enable/Dis...

Updated 4 months ago by Rayan Farouk

Care Connect Nurses Documentation

Balsam Medico Documentation Video Tutorials

This is the Google Drive link with all the videos and the PDF documentation of the My Schedule an...

Updated 4 months ago by Rayan Farouk

Multi-branch clinic feature

Balsam Medico Documentation Extended Features

For clinics with multiple branches that want them to have some connection, the multi-branch featu...

Updated 4 months ago by Rayan Farouk

Inventory categories

Balsam Medico Documentation Inventory

Inventory categories: Add the inventory categories to organize your clinic’s inventory or stock ...

Updated 4 months ago by Rayan Farouk

Profile

Balsam Medico Documentation Profile

Profile: Each account has its profile section to view their information.  Navigation Through...

Updated 4 months ago by Rayan Farouk

WhatsApp Chatbot

Balsam Medico Documentation Extended Features

It's time to improve your clinic, and implementing the newest and greatest technological innovati...

Updated 4 months ago by Rayan Farouk

Staff Video Tutorial

Balsam Medico Documentation Video Tutorials

Admin User Tutorial Doctor User Tutorial Receptionist User Tutorial Finance User Tutoria...

Updated 4 months ago by Rayan Farouk

My schedule tab

Balsam Medico Documentation My Schedule

As a doctor, if you want to view your appointments schedule for a specific time, simply click on ...

Updated 7 months ago by Rayan Farouk

Basic Information

Balsam Medico Documentation E-medical record

View Personal Information Open the Patients tab, choose the desired patient and click on it. The...

Updated 7 months ago by Rayan Farouk

Accounting adjustments

Balsam Medico Documentation Finance

Accounting adjustments This page allow you to manage accounting adjustment settings.   Patient...

Updated 7 months ago by Rayan Farouk