Recently Updated Pages
Inventory items
Inventory items: To manage the inventory items added by your clinic, navigate to the Inventory t...
Planner tab
If you want to see all appointments for today and start your visits as a doctor, go to the planne...
Admin Area
Admin area To view and manage the entire system, navigate to the admin area. The admin area is t...
Create a new appointment
For every visit, create an appointment in the Appointment tab. There are 2 ways to create an appo...
Cancel, Edit and Copy Appointments
Cancel Appointment After scheduling an appointment, you can cancel it for numerous reasons such ...
Reports
Reports The Reports tab is designed to help you manage the clinic. It provides detailed reports ...
Setup of the EID reader integration
The setup of the reader can be done on-premise or online through AnyDesk or TeamViewer. The cli...
How to use EID reader integration
How to use the Emirates ID reader:1. Open the "Medico EID reader" file found on the desktop (this...
Settings Menu
Settings Top Menu: Help and Documentation Profile Notebook Admin Area Refresh Enable/Dis...
Care Connect Nurses Documentation
This is the Google Drive link with all the videos and the PDF documentation of the My Schedule an...
Multi-branch clinic feature
For clinics with multiple branches that want them to have some connection, the multi-branch featu...
Inventory categories
Inventory categories: Add the inventory categories to organize your clinic’s inventory or stock ...
Profile
Profile: Each account has its profile section to view their information. Navigation Through...
WhatsApp Chatbot
It's time to improve your clinic, and implementing the newest and greatest technological innovati...
Staff Video Tutorial
Admin User Tutorial Doctor User Tutorial Receptionist User Tutorial Finance User Tutoria...
My schedule tab
As a doctor, if you want to view your appointments schedule for a specific time, simply click on ...
Basic Information
View Personal Information Open the Patients tab, choose the desired patient and click on it. The...
Accounting adjustments
Accounting adjustments This page allow you to manage accounting adjustment settings. Patient...
Create appointment
As a doctor, you can create an appointment on the "My Schedule" page. Similar to the create app...
Add New Patients
There are 2 ways to add a new patient to Balsam Medico. 1. In Create Appointment View The first...